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Privacy Policy

Wiry Smiles values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.

Information We Collect:

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Appointment requests

  • Messages submitted through our contact forms

  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referring website information

  • Website usage data collected through cookies and analytics technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your questions and appointment requests

  • Provide orthodontic practice information and customer support

  • Improve our website functionality and user experience

  • Analyze website traffic and performance

  • Communicate with you regarding services or promotions, when permitted by law

  • Comply with applicable legal and regulatory requirements

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party service providers to support our website and business operations, including:

  • Website hosting services

  • Online appointment scheduling platforms

  • Analytics providers

  • Marketing and advertising services

  • Communication and customer service tools

If you schedule an appointment online, you may be redirected to a secure third-party scheduling platform that operates under its own privacy policy and terms of use.

Information Sharing

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our website or providing services on our behalf, or when required by law or necessary to protect our rights and the safety of others.

Children's Privacy

Our website is intended for individuals seeking orthodontic care or for parents and legal guardians scheduling care for minors. We do not knowingly collect personal information directly from children through our website without parental involvement.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect the information we collect. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Health Information

Please do not submit sensitive medical or protected health information through website contact forms unless specifically requested. Any protected health information collected as part of patient care is handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

Your Privacy Choices

You may request to:

  • Access the personal information you have provided

  • Correct inaccurate information

  • Request deletion of information where permitted by law

  • Opt out of marketing communications at any time

Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Nelly Rivera
Phone: (704) 816-1407
Email: nrivera@wirysmiles.com

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